OPS/574 v1 Statistical Process Control Methods

OPS/574 v1 Statistical Process Control Methods

Table of Contents

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Instructions

OPS/574 v1 Statistical Process Control Methods

Anton Blair is the manager of a medium-sized company. A few years ago, Blair persuaded the owner to base a part of his compensation on the net income the company earns each year. Each December he estimates year-end financial figures in anticipation of the bonus he will receive. If the bonus is not as high as he would like, he offers several recommendations to the accountant for year-end adjustments. One of his favorite recommendations is for the controller to reduce the estimate of doubtful accounts.

Required

1. What effect does lowering the estimate for doubtful accounts have on the income statement and balance sheet?
2. Do you believe Blair’s recommendation to adjust the allowance for doubtful accounts is within his rights as manager, or do you believe this action is an ethics violation?
3. Justify your response. What type of internal control(s) might be useful for this company in overseeing the manager’s recommendations for accounting changes?

OPS/574 v1 Statistical Process Control Methods

Statistical Process Control Methods

OPS/574 v1

Page 2 of 2

Statistical Process Control Methods

Process Evaluation

Evaluate your process using 1 of the following:

• Use the lean concept to find ways to eliminate waste and improve the process
• SPC or Six Sigma to reduce defects or variances in the process

<Write your evaluation here>

Evaluation of Control Chart and Process Metrics

Complete the following in Excel:

• Calculate the defined process metrics including variation and process capability.
• Develop and display a control chart for the process.

Evaluate the control chart and process metrics using Statistical Process Control (SPC) methods. Determine whether the process could benefit from the use of Six Sigma, Lean, or other tools. (Include all calculation and charts.)

<Write your evaluation here>

Executive Summary

Write a 700-word executive summary that includes the following:

• A summary of the Process Evaluation (using either Lean or SPC or Six Sigma)
• A summary of the Evaluation of Control Chart and Process metrics based on SPC methods
• A summary of your evaluation of whether the process would benefit from the use of Six Sigma, Lean, or other tools
• A description of the SPC project and recommendations for improvements

<Write your executive summary here>

Copyright 2020 by University of Phoenix. All rights reserved.

Copyright 2020 by University of Phoenix. All rights reserved.

RUBRIC
Excellent Quality 95-100%	Introduction 45-41 points The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.		Literature Support 91-84  points The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.			Methodology 58-53 points Content is well-organized with headings for each slide and bulleted lists to group related material as needed. Use of font, color, graphics, effects, etc. to enhance readability and presentation content is excellent. Length requirements of 10 slides/pages or less is met.
Average Score 50-85%	40-38 points More depth/detail for the background and significance is needed, or the research detail is not clear. No search history information is provided.		83-76  points Review of relevant theoretical literature is evident, but there is little integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are included. Summary of information presented is included. Conclusion may not contain a biblical integration.			52-49  points Content is somewhat organized, but no structure is apparent. The use of font, color, graphics, effects, etc. is occasionally detracting to the presentation content. Length requirements may not be met.
Poor Quality 0-45%	37-1 points The background and/or significance are missing. No search history information is provided.		75-1 points Review of relevant theoretical literature is evident, but there is no integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are not included in the summary of information presented. Conclusion does not contain a biblical integration.			48-1 points There is no clear or logical organizational structure. No logical sequence is apparent. The use of font, color, graphics, effects etc. is often detracting to the presentation content. Length requirements may not be met
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