Assignment ID Number AFFGEHU83939HD Type of Document Essay Writing Format APA/MLA/Harvard Academic Level Masters/University References/Sources 4 References Number of Pages 10 Pages Quality Level 100% Spacing Double
Exciting News!! A new vaccine will be launched next quarter by the marketing department of your company. This vaccine is FDA approved to prevent HIV and is the first in its class.
You are the supervisor of the Call Center of your company. The call center takes inquiries from patients and physicians about your products.
Specify what benchmarking techniques will you use for your department.
The phones are ringing off the hook – how will you implement these techniques as the first company to launch a vaccine for HIV?
Please respond to post two additional peers . The initial post should be a minimum of 150 words. If you use any source outside of your own thoughts, you should reference that source. Include solid grammar, punctuation, sentence structure, and spelling.
Criteria 0 – 1 Points 2 – 3 Point 4 – 5 Points Total Professional communication Unprofessional communication; many errors; no APA Minor grammar, spelling, and APA errors Postings are professional and in standard written English with APA Complete addressing of assessment criteria Criteria not fully addressed Minimal response to criteria; minor aspects missing All criteria are fully addressed Evidence of critical thinking or extending information Critical thinking or extending information not evident Obvious responses to questions; little thought evident Posts demonstrate critical thinking with evidence base from research or experience Course connections. No connections provided Minimal connections provided to readings/activities Clear connections to readings/activities Submitted an overview / summary of the case selected for analysis. Also identified those procedural steps to be analyzed. Did not provide an adequate overview or summary of the selected case or failed to identify those steps to be analyzed. Provides an adequate overview or summary of the selected case and steps to be analyzed though may not be clear or complete. Case overview is clearly presented including all appropriate investigative steps to be analyzed. TOTAL /25