The Art of Conflict Mediation

The Art of Conflict Mediation

Table of Contents

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The Art of Conflict Mediation

Conflict mediation is the process of helping two or more parties resolve a dispute through communication, negotiation, and problem-solving. It is often used in situations where there is a breakdown in communication and understanding, and where the parties are unable to find a resolution on their own. The goal of conflict mediation is to help the parties come to an agreement that is acceptable to everyone involved.

One of the key principles of conflict mediation is that it is a voluntary process. The parties involved must be willing to participate and be open to the idea of finding a solution through mediation. This is important because if one or more of the parties is unwilling to participate, the mediation process is unlikely to be successful.

Another principle of conflict mediation is that it is a neutral process. The mediator is not there to take sides or advocate for any particular party. Instead, the mediator’s role is to facilitate communication and help the parties understand each other’s perspectives. This is important because if the mediator were to take sides, it would likely create an even greater divide between the parties and make it more difficult to find a resolution.

The first step in conflict mediation is to establish the ground rules. This includes things like setting a time and place for the mediation, agreeing on the language that will be used, and determining who will be present. This step is important because it sets the tone for the rest of the process and helps to ensure that the mediation is conducted in a fair and orderly manner.

Once the ground rules have been established, the mediator will begin the process of opening the lines of communication between the parties. This may involve asking each party to explain their perspective on the situation and to share their concerns and needs. The mediator will also help the parties to understand each other’s perspectives and to identify areas of common ground.

Once the parties have a better understanding of each other’s perspectives, the mediator will then help them to brainstorm possible solutions. This may involve working through different options and discussing the pros and cons of each. The goal is to find a solution that is acceptable to everyone involved.

Once a solution has been agreed upon, the mediator will help the parties to finalize the details and to put the agreement into writing. This may involve drafting a written agreement that outlines the terms of the settlement and sets out the steps that will be taken to implement it.

In conclusion, conflict mediation is a process of helping two or more parties resolve a dispute through communication, negotiation, and problem-solving. It is a voluntary and neutral process that aims to help the parties come to an agreement that is acceptable to everyone involved. The key principles of conflict mediation include establishing ground rules, opening lines of communication, understanding perspectives, brainstorming solutions and finalizing an agreement. It is an important tool to resolve disputes and conflicts in a peaceful and efficient way.

RUBRIC
Excellent Quality 95-100%	Introduction 45-41 points The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.		Literature Support 91-84  points The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.			Methodology 58-53 points Content is well-organized with headings for each slide and bulleted lists to group related material as needed. Use of font, color, graphics, effects, etc. to enhance readability and presentation content is excellent. Length requirements of 10 slides/pages or less is met.
Average Score 50-85%	40-38 points More depth/detail for the background and significance is needed, or the research detail is not clear. No search history information is provided.		83-76  points Review of relevant theoretical literature is evident, but there is little integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are included. Summary of information presented is included. Conclusion may not contain a biblical integration.			52-49  points Content is somewhat organized, but no structure is apparent. The use of font, color, graphics, effects, etc. is occasionally detracting to the presentation content. Length requirements may not be met.
Poor Quality 0-45%	37-1 points The background and/or significance are missing. No search history information is provided.		75-1 points Review of relevant theoretical literature is evident, but there is no integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are not included in the summary of information presented. Conclusion does not contain a biblical integration.			48-1 points There is no clear or logical organizational structure. No logical sequence is apparent. The use of font, color, graphics, effects etc. is often detracting to the presentation content. Length requirements may not be met
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