Using Benchmarking for Performance Improvement Paper

Using Benchmarking for Performance Improvement Paper

Table of Contents

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Instructions

Using Benchmarking for Performance Improvement Paper

CAHIIM Competencies Assessed:

Subdomain VI.F Strategic and Organizational Management

Implement a departmental strategic plan i.e. benchmarking (Blooms 3)

Instructions:

Read the article provided:

Hughes, Gwen. “Using Benchmarking for Performance Improvement (AHIMA Practice Brief).” Journal of AHIMA 74, no.2 (2003): 64A-D.

Assume you are a hospital HIM Manager and you need to work toward part of the new strategic plan that indicates that your department will use benchmarking to improve coding production.

Based on the concepts of successful benchmarking described in the article, describe how you will embrace, adopt, and implement benchmarking for your coding production.

HA 255 Human Resources for Healthcare Organizations Responses

HA255: Human Resources for Healthcare Organization

CLASSMATE POST #1

What is the purpose of law for human resources management in health services organizations?

Laws for human resources management in health services organizations are a part of business necessity. Business necessities are required for safe and efficient business operations (Flynn, 2014). Without laws, businesses would lack structure. Organizations would most likely struggle to keep employees because there would be no safety, discrimination, labor, or other types of rules and regulations in place to protect employees.

What are the three most important legal issues in human resources management?

Three important legal issues in human resource management are safety, health, and security. Safety refers to protecting the physical well-being of individuals. Health relates to a status of physical, mental, and emotional well-being. Security means protecting everyone within the organization including employees, patients, and visitors (Flynn, 2014). Human Resource managers, however, are not solely responsible for these issues. Other forms of management should aid in enforcing rules, regulations, and practices that prevent issues in the three areas. For instance, patient safety is everyone’s responsibility. If someone happens to witness abuse of a patient, visitor, or employee, it is that person’s responsibility, regardless of their title, to report the abuse immediately. This is necessary for the safety of the organization and those affiliated with it.  Other forms of management can help out as well by educating employees on infection control and prevention, and making sure PPE is available at all times if needed to protect employees’ health.

What will you do as a manager about the three issues’ respective importance?

As a manager I will ensure that all employees are educated and trained in the areas of health, safety, and security. I will implement emergency and disaster plans. I will make sure policies and procedures relating to infection prevention and control are being followed. I will make sure employees are aware of where safety-related materials are such as fire extinguishers, eye wash stations, and MSDS (Material Safety Data Sheets) information are located and understand how to use them. As a manager I believe paying attention to employee behavior is important when trying to stay on top of workplace issues. For instance, noticing when an employee seems burnt out and making efforts to prevent burnout could prevent workplace injury, abuse, and help keep employees in a healthy state of well-being. I believe that listening to employees concerns about health, safety, and security, investigating their claims, then acting accordingly would be an important step to take as well.

Felicia Maddox

Flynn, W. J. Healthcare Human Resource Management. [Purdue University Global Bookshelf]. Retrieved from https://purdueuniversityglobal.vitalsource.com/#/books/9781305840669/

CLASSMATE POST #2

Good Evening Class,

What is the purpose of law for human resources management in health services organizations?

The main purpose of HRM is to “maximize the productivity of an organization by optimizing the effectiveness of its employees.” (US Legal, Inc, N.D.) There are three main responsibilities in HRM an they are “staffing, employee compensation and benefits, and defining/designing work.” (US Legal, Inc, N.D.)

What are the three most important legal issues in human resources management?

There are many important legal issues in human resource management. After doing some research I found that the top three continued to be confidentiality, discrimination, and harassment. They each face their issues but I want to touch on discrimination as well as favoritism. When working in HRM we have to ensure that everyone is treated equally from the time the hiring process begins until they are no longer associated with the establishment. It is our job to ensure all employees have the proper training on how to address these types of situations and how to avoid them altogether. “ It is HR’s legal responsibility to ensure that management practices are fair.” (Chrisos , 2019)

Outline the importance of an emergency management plan specific to emergency and disaster management.

Having a plan in place before an emergency or disaster is key to things going better than they would if your establishment did not have one. People tend to act more erratic an unreasonable in these situations and having a plan in place an someone designated to facilitate the plan. I found that OSHA.gov has an amazing resource that tells exactly what needs to be in an emergency management place.

What will you do as a manager about the three issues’ respective importance?

As an HRM it would be my job to ensure that screening begins at the application level. What I mean by this is ensuring background checks are done and reference checks. Once employees are hired there would be mandatory training on all three issues as well as quarterly refresher courses. All three, in my opinion, should be one strike your out-type deal. There will be a no-tolerance policy an by enforcing this we show we mean business but also that we value our employees and our patients when it comes to confidentiality.

I look forward to hearing back from you all. Happy Valentines Day.

Sarah Carroll

References:

Chrisos , M. (2019, February 15). What Are Some of the Legal Issues in Human Resources? Retrieved February 14, 2020, from https://www.techfunnel.com/hr-tech/what-are-some-of-the-legal-issues-in-human-resources/

OSHA. (2001). UNITED STATES DEPARTMENT OF LABOR. Retrieved February 14, 2020, from https://www.osha.gov/Publications/osha3088.html

HI135: Legal Aspects of Health Information

CLASSMATE POST #3

Advance directives are legal documents that allow someone to relay their decisions to their family, friends, and healthcare providers about end of life measures if they become incapacitated. Advance directives help in avoiding any miscommunication when the time comes (Melanie, 2017).

Power of Attorney (POA): a legal document that gives a person that you choose the power to act on your behalf.

Pros: it is inexpensive, convenient, and you can control the decisions that someone can make for you and you can decide who will make those decisions.

Cons: Ends at the time of death, no one is overseeing the actions of the POA if you become unable to communicate, may not be accepted by some banks or credit unions (Melanie, 2017).

Do Not Resuscitate (DNR): this order is made by a person to inform doctors and medical staff to not perform CPR if cardiac arrest happens.

Pros: leaves no room for guessing because you are letting nature take its course and the order can be reversed at any time (Melanie, 2017).

Melanie. Fundamentals of Law for Health Informatics and Information Management. [Purdue University Global Bookshelf]. Retrieved from https://purdueuniversityglobal.vitalsource.com/#/books/9781584265306/

Josephine Johnson

CLASSMATE POST #4

There are three types of Advances Directives Durable Power of Attorney, Living Will, or Health care Surrogate. These Advances directives all have their differences in pros and cons, but each is crucial to have. The Durable Power of Attorney is a document that will give someones else the power to make decisions for you. With this document, you have to be smart with your choice because the person should be acting in your best interest. You will need to select someone that you trust, and that will loyally follow out your wishes. Living Will is a document that is provided when you are unable to make decisions for yourself due to health issues. The Health Care Surrogate is also known as a Health Care Power of Attorney, which is giving someone else the power to make the decision about any illness situations when you are unable to provide information. Living Will is something your health care provider and family will have so they know the way you’d like to die. This document also states if you want food, water, or medication to ease the process.

Therefore in my situation right now I don’t see the need to have any Advance Directives. I believe once I get older and start noticing my health condition chance then ill start. I think when you plan too much ahead of life you are living you’re just working.

References:

Oachs, P. & Watters, A. (2016). Health Information Management: Concepts, Principles, and Practice. Chapter 2. Legal Issues in Health Information Management. Retrieved from https://purdueuniversityglobal.vitalsource.com/#/books/9781584265368/cfi/6/24!/4/20/8/6/2/2@0:0

RUBRIC
Excellent Quality 95-100%	Introduction 45-41 points The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.		Literature Support 91-84  points The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.			Methodology 58-53 points Content is well-organized with headings for each slide and bulleted lists to group related material as needed. Use of font, color, graphics, effects, etc. to enhance readability and presentation content is excellent. Length requirements of 10 slides/pages or less is met.
Average Score 50-85%	40-38 points More depth/detail for the background and significance is needed, or the research detail is not clear. No search history information is provided.		83-76  points Review of relevant theoretical literature is evident, but there is little integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are included. Summary of information presented is included. Conclusion may not contain a biblical integration.			52-49  points Content is somewhat organized, but no structure is apparent. The use of font, color, graphics, effects, etc. is occasionally detracting to the presentation content. Length requirements may not be met.
Poor Quality 0-45%	37-1 points The background and/or significance are missing. No search history information is provided.		75-1 points Review of relevant theoretical literature is evident, but there is no integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are not included in the summary of information presented. Conclusion does not contain a biblical integration.			48-1 points There is no clear or logical organizational structure. No logical sequence is apparent. The use of font, color, graphics, effects etc. is often detracting to the presentation content. Length requirements may not be met
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