Channels To Communicate The Change To The Employees

Channels To Communicate The Change To The Employees

Table of Contents

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Instructions

Channels To Communicate The Change To The Employees

Riordan Manufacturing has decided to make a change to company’s customer management system. The company does not currently have any formal system for managing their customer information and has traditionally left this up to individual employees. This new system will require all employees to use one customer management system. Your team is now working to help Riordan implement this planned change. Your team must do the following in your role as consultants:

Resource: Riordan Manufacturing Virtual Organization

Review the intranet site for Riordan Manufacturing including Human Resources – Organizational Charts, Employee Files, etc., and Sales & Marketing – Marketing Information Systems.

Create a change management plan and communication plan of 1,050- to 1,400-words. Your plan should include the details from section I and section II outlined below.

Section I: Change Management Plan

Channels To Communicate The Change To The Employees

• Identify the current formal and informal power structures in the organization. How might the power and political structure of the organization affect employee behavior?
• Identify the most appropriate and effective organizational structures for Riordan Manufacturing that will help them accomplish their planned changes.
• What are the potential effects of this selected structure on employee behavior?
• Identify characteristics of the company’s culture. What are the potential influences of the corporate culture on employee behavior?
• Identify the potential sources of resistance to change and develop strategies to manage resistance to change.
• Recommend a strategy to implement the changes over the next 12 months.
• Describe how you will evaluate the success or failure of the planned change.

Section II: Communication Plan

Create a Communication Plan for the proposed change covered in the Change Management Plan. In the Communication Plan, complete the following:

• Select the most appropriate channels to communicate the change to the employees, and explain why you selected these channels.
• Identify the potential barriers to effective communication and strategies for overcoming the barriers. Channels To Communicate The Change To The Employees

Develop a message for one of the selected communication channels. In the message, complete the following:

• Identify those areas affected by the change.
• Establish the need for the change.
• Create a sense of urgency around the change.
• Outline next steps in the change process.

Channels To Communicate The Change To The Employees

RUBRIC
Excellent Quality 95-100%	Introduction 45-41 points The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.		Literature Support 91-84  points The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.			Methodology 58-53 points Content is well-organized with headings for each slide and bulleted lists to group related material as needed. Use of font, color, graphics, effects, etc. to enhance readability and presentation content is excellent. Length requirements of 10 slides/pages or less is met.
Average Score 50-85%	40-38 points More depth/detail for the background and significance is needed, or the research detail is not clear. No search history information is provided.		83-76  points Review of relevant theoretical literature is evident, but there is little integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are included. Summary of information presented is included. Conclusion may not contain a biblical integration.			52-49  points Content is somewhat organized, but no structure is apparent. The use of font, color, graphics, effects, etc. is occasionally detracting to the presentation content. Length requirements may not be met.
Poor Quality 0-45%	37-1 points The background and/or significance are missing. No search history information is provided.		75-1 points Review of relevant theoretical literature is evident, but there is no integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are not included in the summary of information presented. Conclusion does not contain a biblical integration.			48-1 points There is no clear or logical organizational structure. No logical sequence is apparent. The use of font, color, graphics, effects etc. is often detracting to the presentation content. Length requirements may not be met
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